Shipping policy

Crowdfunding preorders and dispatch

Many Aus Fire Coins products are crowdfunding preorders, rather than items held in stock. The product page identifies the campaign minimum and any campaign deadline. Production proceeds only when the stated requirements are met.

For products with the current four-week dispatch estimate, dispatch is expected to begin approximately four weeks after the campaign ends, provided the minimum production target is reached. Postal delivery time is additional. Check the individual product page for the estimate that applies to your order.

Shipping costs and destinations

Available shipping destinations and charges are shown at checkout before you confirm your order. Delivery charges are separate from the coin price unless expressly stated otherwise.

Orders with multiple designs

Different coin designs may have different campaign deadlines and production schedules. Contact us before ordering if delivery for a particular event is important.

Delivery details and delays

Please check your delivery address carefully. Contact us promptly if it needs correcting, if your order has not arrived when expected, or if an item arrives damaged. If we become aware of a significant delay, we will provide an update and explain the available options. Nothing in this policy limits your rights under applicable consumer law.

Questions: aus_fire_coins@outlook.com.